To track your order:
- Login to your account (for step-by-step instructions on logging in through the app, click here; for the website, click here).
- Click on 'My Account', then click on 'Orders'.
- You will see all of your orders on the right-hand side. Click on 'Track'.
- Once you click on 'Track', you will be directed to the tracking page, where you can view the courier company delivering your order, the tracking number, and updates with timestamps and dates.
If you are facing any issues tracking your order, please contact our customer support team through any of the following channels:
Channel | Details | Availability |
|---|---|---|
Email | 9 AM to 3 AM (UAE time) | |
WhatsApp | 9 AM to 3 AM (UAE time) | |
Instagram | 9 AM to 3 AM (UAE time) | |
Call | +971 6005-23-846 | 9 AM to 9 PM (UAE time) |
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