Your shipment may be returned to our warehouse by the shipping company if:
1. It is held at customs and fails to pass the customs clearance process.
2. The courier attempts delivery but is unsuccessful.
Please note that returned shipments cannot be reshipped; you will need to place a new order.
If you are facing any issues, please contact our customer support team through any of the following channels:
Channel | Details | Availability |
---|---|---|
Email | 9 AM to 3 AM (UAE time) | |
WhatsApp | 9 AM to 3 AM (UAE time) | |
Instagram | 9 AM to 3 AM (UAE time) | |
Call | +971 6005-23-846 | 9 AM to 9 PM (UAE time) |
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