Yes, you can get a refund instead of a voucher, provided that:
1. The order was not Cash on Delivery (COD).
2. You request the refund within 3 months of the voucher being issued.
If you need help, please contact our customer support team through any of the following channels:
Channel | Details | Availability |
|---|---|---|
Email | 9 AM to 3 AM (UAE time) | |
WhatsApp | 9 AM to 3 AM (UAE time) | |
Instagram | 9 AM to 3 AM (UAE time) | |
Call | +971 6005-23-846 | 9 AM to 9 PM (UAE time) |
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