Issue With Return Center

Modified on Tue, 12 Nov at 5:16 PM

If you are facing an issue with our return center, first ensure that you are raising the return correctly. You can follow the steps outlined here.


If you are still experiencing an issue, please reach out to our customer support team through any of the following channels. Kindly provide:


1.    A screenshot of the error.

2.    The item(s) you wish to return.

3.    The return reason.

4.    Your refund preference (Voucher code or original payment method).


NOTE: Voucher codes are not applicable for US, Canada, and Europe.


This information will allow our team to process the return on your behalf.


Channel
Details
Availability
Email
9 AM to 3 AM (UAE time)
WhatsApp
9 AM to 3 AM (UAE time)
Instagram
9 AM to 3 AM (UAE time)
Call
+971 6005-23-846
9 AM to 9 PM (UAE time)

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article